April Customer Care

Unexpected problems are bound to happen. When outsourcing services, wouldn't you prefer to have your customer care service take steps to solve a problem you didn't consider?

During a recent campaign for a customer, our operators notified management of Spanish speaking only contacts. The scripting and information were all in English. Managment shifted calls to our bilingual staff.

Versatility means the ability to adapt to different functions or activities. Those common sense adjustments can mean the difference between a successful campaign and a campaign.

You can support our mission of providing opportunities for sustainable employment for people who are blind. We tailor services to your exact business needs, offering flexible pricing structures and extensive training to ensure our agents are a seamless extension of your organization.

Incoming Services:

Customer Service
Order Processing and Fulfillment
Information Hotline Services
Answering Services
Help Desk Services

Outgoing Services:

Post Sale Customer Service
List and Database Development
Database Verification
Lead Generation/Qualification
Product Marketing
Surveys

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